Frequently Asked Questions

You can track your order status on our tracking page. Of course, we also send notification emails whenever the shipping status changes, so you can follow your order in real time.

No worries! If your kit arrives damaged or any items are missing, please contact us with your order number. We’ll quickly send replacement items free of charge so you can continue your project without any hassle.

Safety & Care

This is not a toy β€” not intended for children under 10. Younger crafters should be supervised, especially around small parts and needles. Store materials safely when not in use.

Note: Colours may vary slightly by screen, and minor size variations can occur due to the handmade nature of some components.

We hope you enjoy a safe, relaxing crafting experience. πŸ’›

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